4 Frequently Asked Questions about “Warranty for 5mwh photovoltaic energy storage cabinet for bridges - RRR Renewable Projects (SA)”
Does the warranty cover battery damage if ESS products are not connected?
For ESS products that are not connected, the warranty does not cover the battery cell damage caused by failure to upgrade the products in time. To remotely upgrade the firmware to ensure the service life of battery cells, the LUNA2000-(7/14)-S1 must be connected to the Huawei FusionSolar SmartPVMS.
Does Huawei provide onsite engineering services for residential inverter solutions?
Huawei does not provide onsite engineering or consultation services for free for the residential inverter solution, either during the standard warranty period or the extended warranty period. The Customers shall install and commission the products by itself according to the guides, or purchase the onsite services from Huawei.
When does smart PV optimizer warranty expire?
In this case, Customers need to prepare SIM cards from other carriers. The Smart PV Optimizer warranty is available only when the physical layout is correct. The warranty of a battery pack expires when the specified warranty period ends or the electricity capacity reaches the specified EOL capacity, whichever is earlier.
What is Huawei fusion Solar Advanced warranty services?
Advanced warranty services: The services to be provided by Huawei for free during the standard warranty period, only if the related product is connected to Huawei FusionSolar SmartPVMS. If the product is not connected to Huawei FusionSolar, or has been disconnected for over 6 months, the advance warranty shall be void.
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